Everything you want to know

No. LeadScanner is a PWA (Progressive Web App) that runs entirely in your mobile browser — on iPhone and Android. Just open lead-scanner.com, log in and start scanning. You can also add it to your home screen for an app-like feel, but it's completely optional.

Literally 30 seconds. Enter your email → click the magic link in your inbox → camera opens. No password to invent, no profile to fill in, no credit card required for the free plan.

Yes — the Free plan gives you 10 scans per month forever, no time limit, no credit card. That's enough to feel the magic at your next event before committing to anything.

Yes. Scans are queued on your device when you're offline and sync automatically the moment you're back on Wi-Fi or mobile data. The flaky Wi-Fi at most conference halls is not your problem anymore.

Yes. It runs in any modern browser. Tablets work great for booth scanning. Laptops work for manual lead entry. The camera scan view is optimised for phones and tablets with a rear camera.

Conference badges (including QR codes), paper business cards, and even handwritten notes. Our vision AI handles unusual fonts, low contrast and tricky layouts that other tools miss.

Very. Our proprietary vision model is trained specifically on conference badge layouts. It extracts name, company, title, email and phone — even from dense QR badges with minimal text visible.

You can correct any field directly in the lead detail view before saving. One tap on the field, type the fix, done. The corrected data is what gets pushed to your CRM.

Yes (Pro and Team plan). Right after scanning, tap the microphone icon and record a quick note — 'interested in the enterprise package, follow up Tuesday'. The audio is stored with the lead and visible in your dashboard.

Yes. Use the 'Add manually' button from the dashboard. Fill in name, company and whatever you have — and you can still run enrichment on it to fill in the gaps.

After scanning a badge or card, LeadScanner looks up the person in our verified data sources to add their corporate email, direct phone number, job title, LinkedIn profile URL and company details — all in one tap. No copy-pasting from LinkedIn, no guessing email formats.

You pay 0 credits. The lead is saved with the scanned data and flagged for review. You can correct the name or company and retry enrichment any time. Even without enrichment the lead is fully exportable.

We only return verified data. If we can't verify an email or phone number, we don't return it — and you aren't charged. We'd rather give you nothing than give you a bounced email.

Every badge or card scan costs 1 scan credit. Running the data enrichment (email + phone + LinkedIn lookup) costs 1 enrichment credit — only if a match is found. Failed enrichments cost nothing.

Yes. Open the lead, tap 'Enrich', and LeadScanner runs a fresh lookup. Useful if the person has changed jobs or you initially scanned only a name.

HubSpot, Salesforce, Pipedrive and Zoho CRM are natively supported with auto-push and duplicate detection. CSV export is available on all plans as a universal fallback.

Go to Settings → Integrations, select your CRM and authenticate with OAuth. LeadScanner never stores your CRM password. Setup takes under 2 minutes.

No. Before pushing a lead, we check your CRM for an existing contact with the same email. If one exists, we update it instead of creating a duplicate. You can also choose to skip push for matched contacts.

Yes. LeadScanner is a web app so it works through any network. If your company's VPN blocks external SaaS tools, ask your IT team to allowlist lead-scanner.com and app.lead-scanner.com.

Custom field mapping is on our roadmap. Right now we map to standard CRM contact fields (first name, last name, email, phone, company, title, LinkedIn URL). Write us at hello@lead-scanner.com if you need something specific.

Free: €0/month — 10 scans, 1 seat, CSV export, no credit card needed. Pro: €29/month — 1,000 scans + 300 enrichment credits, CRM auto-push, voice notes. Team: €99/month — 10,000 scans, 1,000 shared credits, 5 seats (+ €15/extra seat).

No. All plans are month-to-month. Cancel any time in Settings → Billing — one click in Stripe, no emails, no phone calls, no dark patterns.

Access continues until the end of the current billing period. From the next day your account switches to the Free plan — your data stays safe and you keep access to everything you've scanned.

No. Credits reset at the start of each billing month. This applies to scan credits and enrichment credits alike, including the 10 free scans on the Free plan.

Yes. On Pro and Team plans you can top up at any time: €10 for 100 additional scan credits or 100 additional enrichment credits. Top-ups are one-time charges, not subscriptions.

Go to Settings → Billing → Manage subscription. This opens the Stripe customer portal where you can update your card, download invoices and manage your subscription — all self-serve.

Yes. Every payment generates an automatic invoice in Stripe, available in Settings → Billing. For custom invoice requirements (PO numbers, VAT IDs, etc.) write to hello@lead-scanner.com.

The Team plan owner pays one subscription. Anyone who signs up with the same company email domain (e.g. @yourcompany.com) is automatically part of the team. The owner assigns a monthly credit budget to each member — members never see billing details.

Team membership is domain-based — everyone must share the same email domain. If you need multi-domain team support, contact us at hello@lead-scanner.com.

Owner: full admin rights, manages billing and credit allocation. Member: can scan, enrich and export within their credit budget. More granular roles (team manager, read-only) are on the roadmap.

Yes. The Team dashboard shows live activity per team member — scans, enrichments, CRM pushes — while the event is still running. No more waiting for a post-event report on Friday.

Remove them in Settings → Team. Their leads stay in the team account. Their credit budget is released back to the pool.

SSO (SAML 2.0 / OpenID Connect) is on the enterprise roadmap. For now, we use magic link login — no password to forget. Contact us at hello@lead-scanner.com to discuss enterprise needs.

Yes. All data is stored on EU servers (Frankfurt), isolated per account, encrypted at rest and in transit. We offer a Data Processing Agreement (DPA) on request. Write to hello@lead-scanner.com.

Never. Your leads are yours. We never use your data to train models or enrich contacts for other users. We never sell or share your data with third parties.

Yes. Export everything as CSV at any time from the Leads view. To delete your account and all associated data, go to Settings → Account → Delete account. Deletion is immediate and irreversible.

We use magic links — a one-time login link sent to your email. No password means no password can be stolen. Each link expires after 15 minutes and can only be used once.

It's your personal contact page at lead-scanner.com/c/your-name. It shows your photo, name, role, company, social links and a QR code. Anyone can save your details as a vCard with one tap — no app needed on their side.

Log in to LeadScanner, go to Settings → My Card, fill in your details and toggle it public. Your QR code and shareable link are generated instantly.

Your public card updates immediately. Anyone who has already saved your vCard or bookmarked your link always sees your latest details — no need to redistribute a new card.

The physical NFC card (recycled plastic, tap-to-open) is coming soon. Sign up for the waitlist on our NFC card page and we'll notify you the moment pre-orders open.